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Tue 25 Apr #1 
chooky
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Quite often lately I've had a problem during brain-offs (fact master also) where the page loads O.K. but the 4 answer boxes will load very slowly or not at all although the time bar is already running down. It's gotten worse since my husband installed the latest Firefox stuff. He thought it might be a Javascript issue (or maybe Adobe Flash, whatever used by the site) & was going to look into it but now he's taken his big metal girlfriend on a date to see Uluru & I'm stuck here letting my partner down.
Is there anyone else who has also had this problem? If so, was there a fix? Or, anyone have any ideas? any suggetions gratefully accepted.




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Tue 25 Apr #2 
jackson (online)
Contributor

possibly using a different browser would help? 




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Wed 26 Apr #3 
sally906
Contributor

I had this issue just now - for day 3 - lots of picture questions in the arts and none downloaded. I ended up blindly picking any box. 




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Wed 26 Apr #4 
chooky
Contributor

Thanks for the tip jackson, will give that try.   : )




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Wed 26 Apr #5 
JMK
Editor

There have been issues in the past with Firefox, Chrome is working fine for me.




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Thu 27 Apr #6 
chooky
Contributor

Yes. I suspected that and was following up on jackson's suggestion but apparently I'm physically incabable of intstalling Chrome (re-installing actually) when not in the presence of His Lordship who wont be back from his N.T. junket for a while. I'll press on as the problem has abated for now.  My suggestion to anyone else - an Ipad or tablet device can be worse.
Hope you got your problem solved Sally




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Fri 28 Apr #7 
sally906
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Yes Chooky - turns out we had gone over our download limit for month. Investigation showed that Telstra had put us on a lower plan without asking - but charging us for the larger plan. 

A phone conversation with said company has resulted in a credit and a new plan. And now my pictures are downloading :)




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Fri 28 Apr #8 
chooky
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Oh, good ol' Telstra! 

"We have a lovely generous usage plan for you!"
"But we'll charge you an arm & twenty legs the second you go over your limit"

>: (

 




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Mon 1 May #9 
sally906
Contributor

After 3 days with no change in our speed, or should that be lack of speed, we rang to see what was happening.  Apparently the new plan means we need a new gizmo (our cable also connected to all this) they didn't tell us this of course. Sigh! So will be a few more days. The lady has given us 10 free gigs on our phone plan - so trying to do my Brainoffs on my mobile phone!




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Tue 2 May #10 
jmaxg
Contributor

Just putting things in order.

So many times have I thought I have been hacked. In the millions to be hacked, I alone was selected.

In fact, in ALL of those times, the ISP had a conniption.

The whole idea with hacking is this:

1. Don't belong to an organisation that will be hacked.

2. If you are, change your password.

It's simply not a big deal. The "hackers" are not that smart. They use what is called "brute force" technology.

That has been used for over 60 years! Please do not give these clowns credit.

CHANGE your damn password! It's not that hard!

If really worried, do a Google search. If it shows up, again, CHANGE your damn password!!

This is not rocket science people!




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Tue 2 May #11 
JMK
Editor

I don't think anyone said they had been hacked.




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Tue 2 May #12 
chooky
Contributor

My problem wasn't a hacking or password issue.The latest Firefox version was disabling some plugins because they had security vulnerablities & I'm not permitted by the resident Computer-nazis (husband & son) to override it. Both are more than 'gifted amateurs', both can  write code, one does builds & repairs as a hobby & the other is currently partition wrangling prior to installing a linux distribution as part of a dual boot system, so they know of which they speak.
All this is less intelligible to me than Swahili but I'm passing it on in case it's helpful.
With regard to belonging to an originisation  that will be hacked : most, if not all, who are not vulnerable now will be at some time if not vigilant.
To digress slightly - I notice now when I log in (not on ipad, on computer only) to Facta, Firefox recognises that the site is reached by an http connection and issues a warning (less secure,apparently). I'm dropping hints that if I had my own computer I'd be completely out of their hair. 
Re: hackers - there are certainly some dumb ones around but there are all too many who are five steps ahead of everyone else. There are much worse things than a virus. Root kits (which are not 'brute force technology') edit the Windows registry to trick anti-vrius software into thinking they are part of the OS, then if the kit contains a keylogger program, (keystroke tracker), it doesn't matter how often you change your passwords.
I have been given more information to pass on - something about "zero day attacks" I beleive - but I really love my Facta time & this is beginning to suck the fun out of things.
Dont shoot the messenger, K ?  Even if it is just a piece of lego.
 


 




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Thu 4 May #13 
jmaxg
Contributor

Actually, nothing has been hacked.

If sometimes Factacular acts slow, and this if from experience, check out your own ISP.

ISP's lie a lot. But there is nothing you can do about it.

You could withhold payment. But all that happens then is that your internet get's cut off.

But yeah, if 750 mgbs (comcast? you assholes) isn't happening, then take it up with them.

As an extraordinarily long Comcast customer, I am giggling maniacly right now.

Bet even if cut off, there are other choices.




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Thu 4 May #14 
Ruby Franks
Contributor

I'm an average height Virgin customer.




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